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Dche 2,000mg Intensive Relief Cream with Emu Oil is your go-to for targeted relief. This powerful blend of CBD and emu oil works deeply to soothe sore muscles and joints, providing fast and effective comfort right where you need it. Experience the difference in every application.

 

Intensive Relief Cream with Emu oil 2,000mg

SKU: DCHE-ReliefEmu2000
$49.99Price
  • Shipping

    DCHÉ.Shop Shipping Policy

     

    1. Processing Time:

    - Orders are processed within 1-2 business days after payment has been received and cleared.

    - Please note that orders placed on weekends or public holidays will be processed the next business day.

     

    2. Shipping Rates & Delivery Estimates:

    - Shipping charges for your order will be calculated and displayed at checkout.

    - We offer the following shipping options:

     - Standard Shipping (5-7 business days): otherwise a flat rate of $5.99.

     - Expedited Shipping (2-3 business days): Available for a flat rate of $12.99.

     - Overnight Shipping (1 business day): Available for a flat rate of $29.99.

     

    3. Shipment Confirmation & Order Tracking:

    - You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

    - The tracking number will be active within 24 hours.

     

    4. Shipping Restrictions:

    - We currently only ship within the United States.

    - We do not ship to P.O. Boxes, APO/FPO addresses, or any U.S. Territories.

     

    5. Delays:

    - Delivery times are estimates and may be subject to delays due to unforeseen circumstances such as inclement weather, carrier delays, or natural disasters. We are not responsible for delays caused by the shipping carrier.

    - If there is a significant delay in shipment, we will contact you via email or phone.

     

    6. Damaged or Lost Packages:

    - DCHÉ.Shop is not responsible for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

    - Please save all packaging materials and damaged goods before filing a claim.

     

    7. International Shipping:

    - We currently do not offer international shipping. Stay tuned for updates as we expand our shipping options.

     

    8. Incorrect Address:

    - Please ensure that the shipping address is correct at the time of checkout. DCHÉ.Shop is not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply.

     

    9. Customer Support:

    - If you have any questions regarding your shipment or need further assistance, please contact our customer service team at Info@dche.shop..

     

    10. Changes to This Policy:

    - DCHÉ.Shop reserves the right to update or modify this Shipping Policy at any time without prior notice. Please review this policy periodically for any changes.

     

    Thank you for shopping with DCHÉ.Shop! We appreciate your business.

    Returns

     

     DCHÉ.Shop Return Policy

     

    At DCHÉ.Shop, we are committed to ensuring your satisfaction with our premium products. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy to make the process as smooth as possible.

     

     Eligibility for Returns

    1. Timeframe: Items can be returned within 30 days of the purchase date.

    2. Condition: Products must be unused, unopened, and in the original packaging. We cannot accept returns of products that have been used, damaged, or altered in any way.

    3. Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

     

     Non-Returnable Items

    The following items are non-returnable:

    - Items purchased on sale or with a discount code.

    - Gift cards.

    - Products that have been opened or used.

     

     How to Initiate a Return

    1. Contact Us: To start a return, please contact our customer service team at [info@dche.shop](mailto:info@dche.shop). Please include your order number, the item(s) you wish to return, and the reason for the return.

    2. Return Authorization: Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number along with return instructions.

    3. Shipping the Return: You are responsible for the shipping costs of returning the item(s). We recommend using a trackable shipping service or purchasing shipping insurance. DCHÉ.Shop is not responsible for items lost or damaged during return shipping.

     

     Refund Process

    - Inspection: Once we receive your return, we will inspect the item(s) to ensure they meet our return eligibility criteria.

    - Refund Issuance: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

    - Partial Refunds: In some cases, only partial refunds may be granted (e.g., items returned after the 30-day window, items not in original condition, etc.).

     

     Exchanges

    We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

     

     Damaged or Defective Items

    If you receive a damaged or defective item, please contact us immediately at [info@dche.shop](mailto:info@dche.shop). We will work with you to resolve the issue promptly by offering a replacement or a full refund.

     

     Contact Us

    If you have any questions about our return policy or need assistance with a return, please reach out to our customer service team at info@dche.shop We're here to help!